No Order Minimums
Order the quantities that work best for the business.
Customer Service
Ordering
Find answers about placing an order, payment options, processing times, and managing your order.
Order Support
Review payment options, order processing details, purchase order instructions, backorders, and other common ordering questions.
Online Ordering
Online orders help improve accuracy and processing efficiency.
Processing Time
Please allow up to 24 hours for standard order processing.
What payment methods are available?
Smart Blanks accepts credit cards, approved company checks, and cashier’s checks. Net 15 or Net 30 terms may be available to buyers approved by the credit department or customers with an established credit history. For term payment questions, call 714-771-2149 and select the accounting option.
Are there minimum order quantities?
No. Smart Blanks does not require a minimum order quantity.
Where should purchase orders be submitted?
Email purchase orders to the assigned sales representative or to orders@smartexapparel.com.
Can an order be placed by email or phone?
To help ensure accuracy, orders should be placed online. For assistance with online ordering, call 714-771-2149 or email support@smartexapparel.com.
How long does order processing take?
The order confirmation will include an estimated ready time. Please allow up to 24 hours for processing. Order updates are also available under My Account: Order Status.
Can out-of-stock items be backordered?
When an item is unavailable, the website may offer a backorder option. Once inventory is replenished, the backorder will be processed after confirmation from the customer service team.
Can an order be changed or canceled?
After a confirmation email is issued, an order cannot be canceled online. Contact customer service as soon as possible. Orders that have already been processed or packed may be subject to a 10% restocking fee.
Email customerservice@smartexapparel.com or support@smartexapparel.com, or call 714-771-2149.
How can a catalog be requested?
Download the current catalog from the Resources section or request a printed copy through the Contact Us page.
Are promotions or special offers available?
Selected styles and colors may be discounted periodically. Visit the Sale page or contact orders@smartexapparel.com for current offers.