Please inspect all merchandise before washing, printing or any alterations. All claims but be made within 5 days of receipt of goods. Please allow 2-3 business days to process return requests. Once you request has been approved you will receive a Return Authorization (RMA). All returns/exchanges will be refused if not accompanied with a Return Authorization. All RMA’s are valid for 14 days. If the merchandise has not been received within this time we will assume that you would like to keep the merchandise and charge if applicable.

At Smart Blanks, we stand behind our product and if any type of damage is received in an order, we will replace or refund the item(s) immediately. Any replacements will be shipped by original shipping method. Please note all claims must be made within 5 days of receipt of goods and we cannot replace or provide a refund for any item(s) that are altered in any way from its original condition.

Please inspect all merchandise before washing, printing or any other alterations. It is the Buyer’s responsibility to verify that the merchandise received matches what was ordered and resolve any claims with Smart Blanks before the garments are altered. All claims must be made within 5 days of receipt of goods. Replacements will be shipped by original shipping method. Please contact our returns department by email at sales@smartexapparel.com or by phone at 714-771-2149 in order to start the return authorization process.

Customers will be responsible for shipping costs on all returned items that are not a result of Smart Blank’s error.

Once you have received a confirmation e-mail, your order cannot be cancelled. Please call customer service to make any changes or to cancel.

Customer Service: